PRIVACY STATEMENT

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Your privacy and the information you agree to share as part of our SMS marketing service is very important to us. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional texts, including review requests from us.

Acceptance data and consent for text messaging will not be shared with third parties, with the exception of messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of the items you have put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection of your information and to use it for that purpose only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to opt-out.

How can I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at hello@gloyabeauty.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, in that case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, they are deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, resulting from a joint effort of companies like Visa, MasterCard, American Express, and Discover.

For more information, please see Shopify's Terms of Service or Shopify's Privacy Policy.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

We recommend that you read their privacy policies carefully in order to understand how your data will be handled.

Once you leave our website or are redirected to a third party site, you are no longer governed by our Privacy Policy or our Terms and Conditions of Sale and Use.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misappropriated, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL protocol and stored with AES-256 encryption.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent in your jurisdiction to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy at any time. Changes will take effect immediately upon posting on our website.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, change, or delete any personal information we have about you, contact our Privacy Officer at: hello@gloyabeauty.com